Denpa user manual Manuel d'utilisateur télécharger pdf (Page 62)

User Manual

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List 8-3

7.4 Troubleshooting

1. Q: What can I do if the system does not detect the HDD?

A: Check if the power supply system is properly connected and data cord and power cables

are securely connected.

2. Q: We have changed the password but do not remember the new password, how can we

access the system?

A: If you forget system password, please consult with the service personnel.

3. Q: We are not getting any video signal on the DVR, what is wrong?

A: Check camera video cable and connections; or check monitor video cable and connections;

or confirm that the camera has the power and / or check camera lens setting.

4. Q: Why some channels display just a blank screen even if they receive video sources?

A: Check if the camera is connected to the system properly displays the image; check if the

camera is properly supplied with power.

5. Q: Can the DVR have problems if it gets too hot, how can I prevent this?

A: The DVR has a fan to help it dissipate heat while it is running. Please place the DVR in a

place where there is good air circulation and away from heat sources to increase stability and

life of the DVR.

6. Q: “Record” Can not work normally, how to deal with?

A: Check if the current screen is in Play mode, pressing [Stop] button to exit the Play mode

and then you can enter into the [Record] function.

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Denpa user manual Manuel d'utilisateur Page 62

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